Sydney Jobs: Customer Service Representative

The Opportunity

This multinational business enjoys great success within the stable and ever-growing medical industry. Due to business growth and a promotion within the team, they are looking for an experienced Customer Service Representatives.

The Role: 

Reporting to the Customer Service Manager they are seeking an experienced and proactive Customer Service Representative to take on this diverse and challenging role. The key duties include:

• Inbound Calls
• Processing and invoicing customer bookings in SAP
• Processing stock returns and credits
• Liaising with the field staff in regards to inventory and stock
• Monitor and manage all urgent bookings and handle hospital usage and consignment orders through to delivery
• Create and distribute weekly information on supply in addition to other ad-hoc duties

Skills/Experience:

• Along with a genuine customer focus, you will be able to think on your feet and provide proactive support to both customers and the sales team.
• Strong Administration Skills
• Proven phone based customer service experience, preferably from within a medical devices/pharmaceutical organisation
• Recent experience utilising SAP
• The ability to communicate clearly and concisely, verbal and written
• Exceptional organisational and time management skills to succeed in a fast pace, high volume environment
• Proven problem-solving skills and the ability to be highly adaptable while maintaining a positive attitude

Benefits:

• $53,000 -$58,000 + Super
• Monday – Friday
• Permanent role
• Lower North Shore
• Parking on-site
• On-site Gym
• Subsidised health insurance
• Excellent working environment

This is a great opportunity to further your career in a stable and ever growing industry. If you are ready for your next permanent Customer Service position for 2018, working with a multinational health-care provider, do not miss out on this position and APPLY TODAY!!

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Colleen Deere on +61 02 8270 9794

SK922816A

Apply Now